Standard Consulting Terms
1. DEFINITIONS
"BL Consulting" means BL Consulting EOOD, VAT ID BG131071078, registered in Sofia, Bulgaria.
"Client" means the legal entity or natural person commissioning consulting services.
"Agreement" means these Standard Terms together with any Statement of Work or written assignment.
"Services" means consulting, configuration, development, testing, documentation and related professional activities.
"Deliverables" means any output, report, configuration or developed product under the Agreement.
2. SCOPE OF SERVICES
Consulting services are provided according to the scope defined in the applicable Statement of Work or written assignment.
Any functionality or activity not explicitly agreed in writing is considered out of scope and subject to a separate Change Request.
BL Consulting reserves the right to decline requests outside the agreed scope.
3. TIME TRACKING
Time is tracked in 15-minute increments for remote work and 30-minute increments for on-site work.
The minimum billable unit is one tracking increment. All time entries are final and not subject to adjustment after invoicing.
4. PAYMENTS
Payments are made according to the terms in the applicable Statement of Work.
Late payments shall bear statutory interest pursuant to Art. 86 of the Bulgarian Obligations and Contracts Act (BNB base rate + 10 percentage points).
BL Consulting reserves the right to suspend services for outstanding balances exceeding 15 days.
5. CANCELLATION AND RESCHEDULING
Cancellation of confirmed bookings is subject to penalties pursuant to Art. 92 of the Bulgarian Obligations and Contracts Act:
• Cancellation 24-48 hours before: 50% of the agreed value
• Cancellation under 24 hours: 100% of the agreed value
Rescheduling is free of charge if requested at least 48 hours in advance.
6. INTELLECTUAL PROPERTY
All intellectual property rights created during the performance of services belong exclusively to BL Consulting until full payment of all amounts due.
Upon full payment, the Client receives a non-exclusive license to use the deliverables for internal business purposes.
BL Consulting retains the right to reuse generic components, methodologies and know-how for other clients.
7. CONFIDENTIALITY
The parties undertake to keep confidential any confidential information received in connection with the Agreement.
The confidentiality obligation remains in force for 3 years after termination of the Agreement.
Confidential information may only be disclosed when required by law or with the written consent of the other party.
8. DATA PROTECTION
Processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and the Bulgarian Personal Data Protection Act.
BL Consulting processes personal data solely for the purposes of performing the Agreement (Art. 6(1)(b) GDPR).
Where processing of personal data on behalf of the Client is required, the parties shall enter into a separate Data Processing Agreement pursuant to Art. 28 GDPR.
9. LIMITATION OF LIABILITY
Pursuant to Art. 94 of the Bulgarian Obligations and Contracts Act, BL Consulting's liability is limited to the fees paid in the last 12 months.
BL Consulting shall not be liable for indirect, incidental or consequential damages, including loss of profits.
This limitation does not apply in cases of wilful misconduct or gross negligence.
10. NON-SOLICITATION OF EMPLOYEES
During the term of the Agreement and for 12 months thereafter, the Client undertakes not to solicit, hire or engage, directly or indirectly, any employees or subcontractors of BL Consulting.
Breach shall result in a penalty pursuant to Art. 92 of the Bulgarian Obligations and Contracts Act in the amount of EUR 30,000 per solicited person.
11. NON-CIRCUMVENTION
The Client shall not, directly or indirectly, circumvent BL Consulting by entering into contractual or other business relationships with any individuals (including employees, consultants, or subcontractors) who have been involved in the project, without the prior written consent of BL Consulting, for a period of twenty-four (24) months.
12. FORCE MAJEURE
Pursuant to Art. 81 of the Bulgarian Obligations and Contracts Act, neither party shall be liable for non-performance due to force majeure.
Force majeure includes: natural disasters, war, terrorism, pandemics, governmental actions, interruption of communications or power supply.
The affected party shall notify the other within 5 business days and make reasonable efforts to resume performance.
13. ACCEPTANCE OF DELIVERABLES
Pursuant to Art. 264 of the Bulgarian Obligations and Contracts Act, the Client has 5 business days to review and accept deliverables.
Absence of written objections within this period shall constitute deemed acceptance.
Objections must be specific and substantiated in writing.
14. CLIENT OBLIGATIONS
The Client undertakes to:
• Provide timely access to necessary systems, data and contact persons
• Maintain backups of all data before commencement of work
• Provide accurate and complete information necessary for service delivery
• Meet agreed deadlines for feedback and approvals
15. ELECTRONIC SIGNATURES AND DOCUMENTS
Documents signed with electronic signatures pursuant to the Bulgarian Electronic Document and Electronic Certification Services Act (ZEDEUUU) and Regulation (EU) 910/2014 (eIDAS) have the legal effect of handwritten signatures.
The parties accept electronic signatures and electronic documents as valid evidence before courts.
16. GOVERNING LAW AND JURISDICTION
This Agreement is governed by and construed in accordance with the laws of the Republic of Bulgaria.
All disputes that cannot be resolved through negotiations within 30 days shall be submitted to the competent court in Sofia.
17. SEVERABILITY
If any provision of this Agreement is declared invalid or unenforceable, this shall not affect the validity of the remaining provisions.
18. ENTIRE AGREEMENT
These Standard Terms, together with the applicable Statements of Work and written assignments, constitute the entire agreement between the parties.
All prior oral or written arrangements not included in this Agreement shall be deemed invalid.
19. ENTRY INTO FORCE AND TERM
These terms enter into force from the date of the first work assignment or signing of a Statement of Work.
Clauses on intellectual property, confidentiality, limitation of liability and non-solicitation survive termination of the Agreement.
Updated on March 2026