12 Ways To Manage Customer Relationships (without a CRM)
Does your business need a CRM platform?
The benefits of CRM software are undeniable. However, small teams don’t necessarily need a real CRM system right away. You can try to build a customer management solution internally if you:
- Have strong experience with marketing tools and reporting solutions.
- Have the capacity to do manual checks.
- Don’t need a highly customizable solution to automatically process incoming information.
How to manage customer relationships without a CRM
A powerful strategy for managing customer relationships is your key to growing profits. It’s built on your ability to extract and ‘decode’ data. No longer do you need to base your decisions on guesses – you have all the necessary information at your disposal. Let’s take a look at 12 best practices for effectively storing, analyzing, and using information that helps you build a strong CRM strategy (without a CRM tool).
Read the rest of the article here: https://www.superoffice.com/blog/customer-relationships/